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Our Process

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Delivering genuine business benefits is exactly what we do. We can help you get the most from your print environment by analysing your existing infrastructure to see where you can save costs and improve your efficiency.

As well as optimising your hardware investment to maximise the returns for your business, we also consider things such as document management software options to integrate your print infrastructure with your business workflows to help manage costs and output.

Our proven MPS methodology is a 5 stage process

 
 

How We Do It

 
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Consult

GETTING TO KNOW EACH OTHER

AOM will work hand-in-hand with you to have an in-depth understanding of your business infrastructure and your business goals. This process will enable us to analyze your plans, financial objectives, document management and document workflow and information processes.

We discuss your current issues, risks and requirements to understand your current infrastructure and install our industry leading software that will analyse your print fleet, print behaviour and provide the vital information and data.

 

 

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Solve

FIGURING OUT WHAT NEEDS TO BE DONE

Following a sound knowledge of your business, technical infrastructure and goals, we develop an actionable plan to achieve your objectives, along with definable KPI’s to measure success.

This process is a result of our experts analysing the data and information provided from the consult phase to design a customer solution that meets and exceeds your expectations.

Our solution will eliminate hassle, reduce risk, increase security and streamline workflow, reducing costs and environmental impact.

 

 

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Implement

LIGHTS CAMERA ACTION. TOGETHER WE MAKE 'IT' HAPPEN

Our planned and managed implementation techniques of new technology and solutions with intensive user training will help you address all aspects of your technology while ensuring a seamless transition from the old to new managed solution.

We deploy our management software that provides in-depth visibility into everything print, down to who are your top colour volume users, accounting reports and what applications they are printing from.

Our activities in this stage will help to maximise the positive impact of technology investments. By making use of proactive change management techniques, we will be able to help you adapt and embrace the changes and achieve the expected ROI.

 

 

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Optimise

WATCHING AND NURTURING YOUR SUCCESS – NON STOP

Trust is the core of all successful relationships; that’s why it remains our major priority. We will collaborate with you to deliver proven business solutions that will propel your business performance while assisting you to thrive economically.

We will monitor and manage the transformed environment delivering the promised savings, SLA, exceptional ongoing support and help desk and identify areas for improvement.

Our AOM print+ solution offers ongoing support so that you can remain compliant, mitigate security breaches, print accounting, control with access to 24x7x365 IT Help desk.